Whether you develop software, machinery or complex industrial systems, the better your customers understand your products, the more confidently and successfully they can use them. High-quality technical documentation not only enhances the customer experience and brand loyalty, but also reduces support requirements, training costs and liability risks.

Effective technical communication means consistently presenting complex content from the user’s perspective – taking into account target audiences, usage scenarios and regulatory requirements. This requires technical insight, editorial experience and a clear understanding of the process.

Our technical writing services are available on a modular and flexible basis – tailored to your needs and to your organisation:

• External technical writing: On-site, remote or hybrid
• Documentation that is compliant with relevant standards, such as DIN EN 82079-1, ISO standards, the Machinery Directive and the new Machinery Regulation
• Translation-oriented manuals: Consistent in terms of terminology and in line with your corporate tone of voice
• Efficient editorial processes: Structured data management, modular content and high levels of reusability
• Structured documentation concepts: Developing company-specific standards for layout, structure, language and content to ensure documentation is tailored to the product and the user
• Optimisation of existing documentation: Quality assurance and optimisation with regard to content, layout and structure
• System flexibility for seamless processes – our XML‑based CMS or your own system

Technical content that is neatly structured and standardised from the outset is particularly advantageous in multilingual projects:

• Better source texts = better translations
  Clear, unambiguous texts reduce the need for queries and correction loops
• Modularisation = lower translation costs
  Reusable content only needs to be translated once
• Consistent terminology = higher quality
  Consistent use of terms ensures clear and reliable communication

From a legal point of view, technical documentation is considered part of your product. This means that errors, ambiguities or missing information may lead to significant liability risks.

For this reason, we treat your documentation with the same high standards as your products – standard-compliant, traceable and approved.