Two people discussing technical documentation during a meeting.

Our services for your content management system

A comprehensive service for your content management system: Migration, implementation, support and optimisation, all from a single source. With us, your system is in the very best hands.

 

Content management systems for which we support our clients

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Our services at a glance

  • Selection, planning and implementation of your content management system based on a thorough analysis of processes and content
  • Development and implementation of bespoke migration strategies – from analysis through to transfer of your data
  • Interface integration: Ensuring seamless integration with DMS, PLM, PIM platforms and other enterprise systems, as well as external platforms
  • Process optimisation: Consulting on automating processes, workflows and content management using the STAR suite of tools or external systems
  • Quality assurance and standards:Introducing quality criteria, terminology management, quality assurance and review processes
  • Training programmes:Individual training for writers, system administrators or process managers – from the basics through to AI-assisted automation
  • Operation and reliable support for well-known content management systems such as SCHEMA ST4, bloXedia, COSIMA and SMC
  • Drafting style guides and clear process descriptions to ensure efficient ways of working
  • AI-assisted content automation: Using AI and chatbots for automated content creation, quality assurance, translation or semantic searching within the content produced

Content management systems:
When does the investment start to pay off?

The ROI for a content management system isn’t one-size-fits-all – which is why we offer comprehensive advice throughout your decision-making process. We work side by side with you to analyse potential savings, future documentation requirements and the additional impact of AI-assisted automation, for example in research, standardised text creations or quality assurance. This process will enable you to determine whether and when a content management system is the right investment for you.

Download our checklist now and get in touch with us – we’ll work hand-in-hand with you to find the very best solution for your business.

Finding a content management system that truly supports your technical documentation

All content management systems offer similar basic functionality, but differ significantly in the finer detail – for example, in terms of installation, licensing models, structural requirements, metadata management and interfaces. Some include additional tools such as publication portals or e-learning functionality.

The ‘right’ system will therefore depend on your specific requirements. We can help you analyse your technical and editorial processes and find the system that best suits your needs.

 

Contact us
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Case studies

Use case: honing technology

From Word documents to a structured content management system – increasing efficiency in technical documentation

Services:

  • Information analysis
  • Set-up of a CMS and migration of the information
  • Drafting of operating manuals in accordance with standards
  • Process optimisation specifically for technical documentation

Mechanical engineering and technology company specialising in honing technology

Use case: fire engines

Efficient documentation using an XML content management system and integrated translation management

Services:

  • Technical writing, including graphics
  • Migration of existing manuals to a new CMS
  • Management and provision of professional translations

Manufacturer of fire engines and firefighting equipment

Do you need STAR expertise?
We can help you!

Technical Content Services

 
info@star-group.net
+49 7031 21 70-0

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