As a full-service partner for language and technology processes, we combine the best of human expertise and the latest technology to create a seamless workflow:

• • Terminology creation
    STAR Deutschland began by extracting terminology from the images and course content provided by Zoi. This was then turned into specific dictionaries for each target language, ensuring terminological consistency between existing product images and any new translations. This process ensured precise terminology and consistent product names across all 25 language versions.
  • Parallelised multimedia production
    STAR Deutschland localised the interface text (UI items) in the Rise courses, while specialist teams based at other STAR locations, such as Prague, worked on additional elements: Screenshots and test environments containing directories, files, and folder structures in the respective target languages were created so that the numerous videos in each language version could be recorded realistically using the appropriate sample data. This complex localisation process, the subsequent production of voiceovers for the videos as well as the rendering of the final videos with the audio tracks were all coordinated there.
  • AI voice optimisation
    We used predefined AI voices with pronunciation guides to ensure that product names are correct and audio tracks precisely synchronise with the videos.
  • Integrated quality process
    We operate a four-stage quality control process: from the technical review of the Rise files, through the in-country review carried out by local Zoi branches, and the subsequent final alignment of text, images and audio, right through to validation of the interactive elements.

• Collaboration
  Our collaboration with Zoi and with the STAR branch in Prague was extremely close and productive. Everyone involved in the project supported one another and worked together to find solutions. Key to our success was that we maintained regular contact and kept lines of communication open, enabling a better understanding of each other’s tasks, challenges and interdependencies. Once the translations had been completed and the images and videos finalised, the content, images and videos were collated and subjected to a thorough final check. In addition, a structured in-country review process was introduced with the respective branches. Suggestions for changes to the content, videos and pronunciation could be submitted at this point. Zoi’s structured approach helped keep tabs on everything at all times: The tasks and requirements were clearly defined, and working together online proved to be a major advantage.

The result
STAR Deutschland supplied fully completed e-learning modules in 25 languages within the agreed timeframe. This successful result was made possible by the following factors:

• Parallel workflows – this allowed us to achieve localisation 40% faster than with conventional methods.
• Smooth workflows – guaranteed thanks to seamless integration with Zoi’s Articulate Rise environment.
• A consistent user experience – ensured by consistent UI localisation.
• Natural-sounding voice quality – achieved through optimised AI voice synchronisation.